GRCLibrary.ai

Standard

Capacity and Performance Management Standard

This standard governs how capacity and performance are planned, measured, tested, and adjusted for services operated by the organization. It aligns capacity to demand at acceptable cost and performance, while preserving the headroom required for failure scenarios and growth.

Type
Standard
Version
1.0.6
Date
2026-10-27
Owner
Chief Information Officer
Approving authority
Governance Library Maintainer
Classification
Public
Confidentiality
Public
Category
IT Operations
Review frequency
Annual and upon material change to demand profile, platform, or service architecture
Licence
CC BY-SA 4.0

Read the full text on GitHub (opens in a new tab)

Outline

  • 1. Purpose
  • 2. Scope
  • 3. Principles
  • 4. Capacity classes
  • 5. Demand forecasting
  • 6. Capacity planning
  • 7. Performance objectives and measurement
  • 8. Performance testing
  • 9. Scaling
  • 10. Capacity for resilience
  • 11. Third-party and vendor capacity
  • 12. Cost governance
  • 13. Governance
  • 14. AI inference capacity
  • 15. Operating expectations
  • 16. Framework alignment
  • 17. Limitations

Frameworks it maps to

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